Frequently Asked Questions

Here are a list of frequently asked questions about our 3 month Ballet Time course. If you have another question not listed below, contact us and we’ll get back to you as soon as we can!

  • How long is the course and classes?

    Each Ballet Time course is run over 3 months. During the course students receive 12 x 10 minute pre-recorded video lessons per month, for a total of 36 x 10 minute lessons over the 3 month course.

  • How do I cancel?

    To cancel your subscription, login to your profile and click “manage subscription” from here you will be able to cancel at anytime.

  • What age should my child be?

    Our Ballet Time courses have been specifically developed for children aged 2-6, however we have found that for children aged 7-8 that haven’t danced before, the lessons are an engaging, exciting and educational entertainment device.

  • How much are lessons?

    Out 3-month course is 24.99 per month (each month for 3 months), or 70 for the 3 month course upfront.

  • Can I re-watch lessons?

    The amazing thing about our course is that all lessons are pre-recorded, which means that you can watch them as many times as you want and whenever you want! The lessons are released on a monthly basis, for example all 12 lessons from month 1 are released on day 1 of the month and will be available still at the end of the 3 month course. Month 2 lessons will be released after 30 days and remain accessible to users for the remainder of the 3 month course.

  • Does my child need previous dance experience?

    Not at all! Our lessons are designed to teach ballet and jazz fundamentals and scaffold the progression of dance steps!

  • When my child completes the 3-month course is there another level they can move to?

    We are so excited to announce that we are currently developing a range of courses for different levels and they will be released soon for students to progress to!

  • Is the course like the trial clips?

    The trial clips are a sample of our course. So if a lesson is a little difficult, don’t worry, as students practice their dance moves the movements will become more familiar. Each lesson is different and our lessons progress as they teach new concepts/fundamentals at the beginning of the month and progress in difficulty as the month goes on.

    Trial clip 1 is an example of a lesson in month 1.

    Trial clip 2 is an example of a lesson in month 3.

    Trial clip 3 is an example of a lesson in month 2.

  • How do I watch a lesson?

    It is super simple! Log in to your portal through our website. Click on the month you want to stream, then select the week you are up to, and then select the lesson. This will bring you to the landing page of the lesson and here you can click play and stream on any smart device! We recommend streaming on the TV!

  • How do I cast to my smart TV?

    • For Apple TV:

    1. Select a lesson
    2. Click the little TV icon will appear in the bottom left hand corner. Select this icon and your clip will instantly stream to your Apple TV.

    • For Chrome casting:

    1. Navigate to the clip you want to watch and select the red writing that reads “For additional casting options click here”
    2. It will open the clip Vimeo (you might need to download the Vimeo app on your device). Select the little TV casting icon.
    3. Select your Chromecast TV
    4. It should then start casting to you TV. If you are having any issues please contact us at hello@ballettime.com.au

    • For Android:

    1. Select the link under each clip you want to stream

  • How does the free trial work?

    Our free trial lasts for 7 days, and during that time you get to try 3 different lessons from month 1, month 2 and month 3.

    We do ask you to enter your card details when you sign up, but you won’t be charged until you get access to the course after the free trial period. This means you can cancel within the free trial period and not be charged.

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